Privacy policy
Who we are
This policy explains how VYNEX, a sole proprietorship owned by Vikash Kumar, collects and uses personal information through this website and our services.
VYNEX (proprietor: Vikash Kumar)
203, 3rd Cross, Main Road, Bengaluru, Karnataka 560094, India
Email: reachvikashkumar.mail@gmail.com
Phone: +91 91996 69988
What we collect
- Enquiry form: your name, email address, company name, phone number, the service you are interested in, and your message.
- Emails and calls: whatever you choose to share with us.
- Payments: online payments in India are processed by our payment gateway, and international payments are received through our bank or payment partners. We receive confirmation details such as your name, the amount, the currency and a transaction reference. We do not receive or store your full card details.
How we use it
We use your information to reply to enquiries, prepare quotes, deliver and support your project, send invoices, keep accounting records, and meet legal obligations. We do not sell your information or use it for advertising.
Data in client projects
When a project needs access to your systems or data, we access only what the project requires, keep it confidential, and remove our access on request after handover.
How long we keep it
We keep enquiry details for as long as needed to respond and follow up. We keep invoices and payment records for as long as Indian tax law requires.
Your rights
You can ask us to access, correct or delete your personal information by emailing us. We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page.